The Claim Status report allows providers to see which of their claims fall under a particular status.
To access this report, click "Reports" in the EIBilling.com menu, then drop down to click "Claim Status."
There are two drop down menus, allowing providers to select which county they would like to view claims for, as well as which status.
The statuses that providers can choose in the drop-down menu are as follows:
- CLOSED - these claims have been fully paid
- ESCROW - these claims are waiting to receive reimbursement out of the Escrow account
- INSURANCE - these claims are currently being billed to commercial insurance
- MEDICAID - these claims are currently being billed to Medicaid
- ORIGINAL - these claims have been submitted, but have not yet entered the billing process
- VOID - these claims have been voided
Once selections have been made from the drop-down menu, the claims that fall under that status will be listed on the screen, along with the claim details. This includes the patient's name and DOB, the date of service, EI data source (NYEIS or KIDS), and authorization number. Also included are the counties of residence and fiscal responsibility, along with the invoice number, patient account number, the amount billed, and details of billing to commercial insurance, Medicaid, and the Escrow account.
This report can be exported to Excel by clicking "Excel" at the bottom of the page.