Excellus Child Health Plus Prior Authorizations

Excellus is now using Envolve-New York, Inc. (Envolve-NY) to provide the utilization management function for their Child Health Plus line of business. As per Excellus, prior authorization for children with Child Health Plus policies can be obtained via fax or phone through Envolve-NY. Non-participating providers do not need to use Clear Coverage for prior authorizations.

Envolve-New York, Inc.

Phone: (844) 694-6411 

Fax: (844) 279-7140

If you have any issues when contacting Envolve-NY, please contact PCG Customer Service at (866) 315-3747.