Adding Users to a Provider Profile

Providers should have been sent a log in ID and password to the email they provided to the NYS Department of Health. Once providers have logged in, they can then add users to allow other providers from their agency to access EIBilling.com to enter service records.  These users are limited in that they cannot add other users.

To add a user to your provider profile, first go to "Maintenance" in the menu and drop down to click "Manage Users."





Once the "Manage Users" screen has loaded, you can add users by clicking "Add User." Fill in the provider's information, assigning a username and an email address where a log in password will be sent.



You can confirm that your user has been added by checking that they are added to your user list once the "Manage Users" screen refreshes.